Refunds will only be considered if you meet one of the following criteria:

• The service was not provided as described or was incomplete.
• The service malfunctioned due to a technical issue on our side.
• The service was unusable due to issues within the first 14 days of purchase.

Please note that simply changing your mind or no longer needing the service will not qualify for a refund.

To request a refund, please contact our support team at the email address provided below. You must include:

• Your name and contact information.
• Your order details (including order number, service purchased, and date of purchase).
• A brief explanation of why you are requesting a refund.

Once we receive your refund request, we will assess your eligibility and respond within 7 business days.

If your refund request is approved, the refund will be processed within 14 business days. The refund will be issued to the original payment method used for the purchase.

Please note that it may take several business days for the refund to be reflected in your account, depending on your payment provider.

Some services, including but not limited to:

• Services that have already been fully completed or delivered.
• Custom AI solutions or consulting services tailored to specific business needs.

These services are non-refundable once provided.

If you are not satisfied with any aspect of the service, please contact us. We may be able to offer modifications, upgrades, or alternative solutions to address your concerns before considering a refund.

IntelliChain reserves the right to update or modify this Refund Policy at any time. All changes will be posted on this page with the updated "Effective Date."

We encourage you to review this policy periodically to stay informed about any changes.